Last updated: 15 May 2025
Apollo Pay Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.payapollo.com, contact us, or engage with our services.
1. Who We Are
Apollo Pay Ltd is a private limited company registered in England and Wales under company number 12779591. Our registered address is:
7 Bell Yard, London, England, WC2A 2JR
We act as the data controller for the personal data we collect via our website and onboarding processes.
2. What Information We Collect
We may collect and process the following types of personal data:
When you visit the website:
- IP address
- Browser type and version
- Pages visited
- Cookies (see Cookie Policy below)
When you contact us via forms, email, or phone:
- Name
- Email address
- Telephone number
- Agency/company name (if applicable)
- Any personal data included in your message
When you register for our services (as a contractor):
- Full name and contact details
- National Insurance number
- Date of birth
- Bank details
- Identification documents (e.g. passport, visa, RTW)
- Employment and assignment details
- Tax and payroll information
3. How We Use Your Data
We use your data for the following purposes:
- To respond to your enquiries or requests
- To onboard and employ contractors through our umbrella PAYE service
- To process payroll, issue payslips, and meet legal obligations
- To maintain our business operations and comply with HMRC and regulatory requirements
- To improve the functionality and security of our website
We do not sell or rent your personal data to third parties.
4. Lawful Basis for Processing
We rely on the following legal bases:
- Contract: where processing is necessary for the performance of a contract (e.g. employment or service agreement)
- Legal obligation: to comply with tax, employment, and regulatory duties
- Legitimate interests: e.g. responding to website enquiries or improving user experience
- Consent: where we rely on your permission (e.g. for marketing or cookies)
5. Data Sharing
We may share your data with:
- HMRC and other government bodies
- Your recruitment agency or end client (as required for your assignment)
- Our payroll software providers and IT service partners (under strict data protection agreements)
- Legal or compliance advisers (if required)
We will not transfer your data outside the UK unless appropriate safeguards are in place.
6. How Long We Keep Your Data
We retain your data only for as long as necessary for the purpose collected:
- Contractor payroll data: up to 6 years after the end of the employment relationship (for legal/tax reasons)
- General enquiries: usually 12 months unless further contact occurs
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent (where applicable)
To exercise any of these rights, contact us at support@payapollo.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
8. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, misuse, or loss.
9. Contact Us
For questions about this policy or to exercise your rights:
Apollo Pay Ltd
Email: support@payapollo.com
Phone: 01865 989481
Address: 7 Bell Yard, London, England, WC2A 2JR